Zentric Digital Logo

Privacy Policy

Last updated: 27 August 2025

1. Introduction

This Privacy Policy explains how Zentric Digital ApS (CVR: 45784274) collects, uses, stores, and protects your personal data when you interact with our website and services. By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1.1 Data Controller

Zentric Digital ApS is the data controller for the processing described in this policy. For any privacy-related inquiries, contact: contact@zentric.digital. If a Data Protection Officer (DPO) is appointed in the future, their contact details will be provided here.

2. Information We Collect

We collect different types of personal information depending on how you interact with us. This may include:

  • Personal identifiers and contact details such as your name, email address, postal address, phone number, and similar information you provide voluntarily.
  • Business information such as your company name, job title, and professional contact details if you engage with us in a business context.
  • Technical information such as your IP address, browser type, device identifiers, operating system, and browsing activity on our website.
  • Usage information including the pages you visit, the links you click, the time and date of your visit, and other analytical data.
  • Communications such as the content of emails, messages, or forms you submit through our website.

We collect this data when you:

  • Request information about our services.
  • Contact us directly.
  • Subscribe to newsletters or updates.
  • Use or browse our website.

3. How We Use Your Information

We process personal information for various business purposes, in reliance on legitimate interests, contractual obligations, your consent, and legal requirements. Specifically, we may use your information to:

  • Provide, improve, and personalize our services.
  • Respond to inquiries, support requests, or feedback.
  • Send administrative information, such as updates to policies or service-related communications.
  • Deliver marketing and promotional content that may be of interest to you (with your consent where required).
  • Analyze website usage to improve performance, functionality, and user experience.
  • Comply with legal obligations and enforce our terms and agreements.

3.1 Legal Bases for Processing (GDPR Art. 6)

We process your personal data on the following legal bases, depending on the purpose:

  • Contract (Art. 6(1)(b)): To respond to inquiries, provide proposals, and deliver our services.
  • Legitimate interests (Art. 6(1)(f)): To improve our website and services, prevent fraud or abuse, and perform basic analytics. We have balanced these interests against your rights and freedoms.
  • Consent (Art. 6(1)(a)): For non-essential cookies and marketing communications, and where required by law. You can withdraw consent at any time via Cookie Preferences or by contacting us.
  • Legal obligation (Art. 6(1)(c)): To comply with applicable laws and regulatory requirements.

4. Sharing Your Information

We do not sell your personal information. We may share data only as described below:

  • Service providers (processors): Trusted vendors (for example hosting, analytics, communications) under written data processing agreements. They may only process personal data on our instructions and must implement appropriate security measures.
  • Business transfers: In connection with a merger, acquisition, or sale of assets.
  • Legal obligations: Where required by law, regulation, or court order, or to protect our rights.
  • With your consent: Where you explicitly authorize sharing for a specific purpose.

Details of key processors, sub-processors, and transfer mechanisms are available on request.

5. Data Retention

We keep personal data only as long as necessary for the purposes described:

  • Inquiry data and communications: Up to 24 months after last contact, unless you become a client.
  • Client and project records: For the duration of the contract and up to 6 years thereafter for legal and accounting purposes.
  • Marketing data (consent-based): Until you withdraw consent or after 24 months of inactivity.
  • Cookie and analytics data: Per cookie lifespan as shown in Cookie Preferences.

When no longer needed, we securely delete or anonymize your data.

6. How Do We Keep Your Information Safe?

We implement technical, organizational, and administrative safeguards to protect personal information, including encryption in transit, access controls, and confidentiality obligations for personnel and processors. Systems are monitored for threats and policies are reviewed regularly. We follow data minimization principles and securely dispose of personal data when no longer required.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal or contractual restrictions.
  • Object to the processing of your data or request limitations on how it is used.
  • Withdraw consent where processing is based on consent (for example, marketing communications).
  • Data portability: receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.
  • Lodge a complaint with a supervisory authority. In Denmark, see Datatilsynet:https://www.datatilsynet.dk/.

To exercise these rights, contact us. We may request information to verify your identity and will respond in accordance with applicable laws.

8. Cookies and Tracking Technologies

We use non-essential cookies only with your consent. You can manage consent at any time via "Cookie Preferences" on our site. Categories (for example essential, analytics, marketing) and retention periods are shown in the Cookie Preferences panel. Non-essential cookies are disabled until you opt in.

9. International Data Transfers

Your data may be processed outside the EEA by our processors. Where this occurs, we ensure adequate safeguards, including European Commission Standard Contractual Clauses (SCCs) and any necessary supplementary measures, and transfers to countries with an adequacy decision where applicable. Details of transfer mechanisms and key recipients are available on request.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with the Last updated date revised accordingly.

11. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us data, contact us to request deletion.

12. Automated Decision-Making

We do not make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.


Zentric Digital ApS
CVR: 45784274
contact@zentric.digital